Once you and your Doctor have agreed that there is a need for surgical treatment and you have decided to proceed with surgery, you should advise your surgeon. Due to the complex nature of the admission process, Sunshine Coast Brain & Spine will coordinate and arrange all of your admission details. Once your admission has been arranged you will be notified in writing of your admission details. Prior to your admission to hospital you will be contacted to verbally confirm all of your admission details.
Should you require any information or additional assistance throughout this time please do not hesitate to contact our office and ask to speak directly to your treating Doctor’s assistant.
Health fund coverage
It is important to note that not all procedures are covered by all health funds. Please contact your health fund prior to surgery to ensure that your procedure is covered in your policy.
Estimate of medical fees
Sunshine Coast Brain & Spine goes to great lengths to ensure our patients are informed of the associated surgical medical expenses. We encourage our patients to discuss these costs with a team member from Sunshine Coast Brain
Sunshine Coast Brain & Spine before your procedure date to be sure you understand what you will be liable to pay. The estimate of fees will be provided to you prior to your elective surgery. Sometimes in an emergency and out of normal business hours it is not always possible to give an estimate of fees prior to surgery. This can be provided the next business day. Unless specified, the estimate refers only to the fees charged by this practice (including surgical assist fees). It does NOT cover services provided by other doctors, including radiologists, nuclear physicians and pathologists, nor other costs associated with your stay in the hospital (e.g. Accommodation, pharmacy, and physiotherapy). Please be aware that this is an estimate only and the actual costs may differ from the estimate due to unforeseen circumstances that may arise during the procedure. In this instance it may be necessary to arrange additional medical services which you will be held liable to pay.
Patient and staff safety is our highest priority at Sunshine Coast Brain & Spine.
For patients with appointments, if you are suffering any symptoms such as fever, dry cough, sore throat, tiredness or shortness of breath or have recently travelled interstate, overseas or been in contact with someone who has returned from interstate or overseas, or have been in contact with a confirmed case of COVID-19, please contact our friendly reception team before attending the clinic. A telehealth appointment may be an alternative method of speaking with our surgeons.
During this current outbreak of COVID-19 coronavirus we want to assure all of our patients that we will continue to implement procedures to maintain a hygienic clinical environment. This includes:
- Disinfecting and wiping down all treatment surfaces
- Regular cleaning of rooms and shared equipment
- Thorough cleaning of all communal items including reception chairs, tables, door handles, pens and other shared items
- All staff have access to infection control procedures and training to implement these as necessary
We are carefully monitoring the directions and advice of Queensland Health, the Australian Government Department of Health and the World Health Organization. In the meantime, it is still business as usual and our doors are open.
Sunshine Coast Brain & Spine wishes to apologise for the inconvenience caused and thanks you for your cooperation and understanding during this unprecedented situation.