Surgery

Surgery

Your planned surgical admission

Once you and your Doctor have agreed that there is a need for surgical treatment and you have decided to proceed with surgery, you should advise your surgeon. Due to the complex nature of the admission process, Sunshine Coast Brain & Spine will coordinate and arrange all of your admission details. Once your admission has been arranged you will be notified in writing of your admission details. Prior to your admission to hospital you will be contacted to verbally confirm all of your admission details.

Should you require any information or additional assistance throughout this time please do not hesitate to contact our office and ask to speak directly to your treating Doctor’s assistant.

Health fund coverage

It is important to note that not all procedures are covered by all health funds.  Please contact your health fund prior to surgery to ensure that your procedure is covered in your policy.

Estimate of medical fees

Sunshine Coast Brain & Spine goes to great lengths to ensure our patients are informed of the associated surgical medical expenses. We encourage our patients to discuss these costs with a team member from Sunshine Coast Brain

Sunshine Coast Brain & Spine before your procedure date to be sure you understand what you will be liable to pay. The estimate of fees will be provided to you prior to your elective surgery. Sometimes in an emergency and out of normal business hours it is not always possible to give an estimate of fees prior to surgery. This can be provided the next business day. Unless specified, the estimate refers only to the fees charged by this practice (including surgical assist fees). It does NOT cover services provided by other doctors, including radiologists, nuclear physicians and pathologists, nor other costs associated with your stay in the hospital (e.g. Accommodation, pharmacy, and physiotherapy). Please be aware that this is an estimate only and the actual costs may differ from the estimate due to unforeseen circumstances that may arise during the procedure. In this instance it may be necessary to arrange additional medical services which you will be held liable to pay.

COVID-19 Patient Message** IMPORTANT INFORMATION **

Patient and staff safety is our highest priority at Sunshine Coast Brain & Spine.

For patients with appointments, if you are suffering any symptoms such as fever, dry cough, sore throat, tiredness or shortness of breath or have recently traveled or been in contact with someone who has returned from overseas, please contact our friendly reception team before attending the clinic. A telehealth appointment may be an alternative method of speaking with our surgeons.

Protecting the health of our staff is vital to ensure they can continue to provide great service.  Patients are encouraged to prepay accounts over the phone prior to appointments or via payWave or other contactless payment methods. Patients are also asked to complete the Patient Details Form and sign the Privacy Policy Agreement electronically prior to their appointment. These forms can be found under our Contacts page on the website or by clicking here. Please note, patients are asked to bring only ONE support person to their appointment and maintain appropriate social distances to help reduce the risk of COVID-19 transmission.

During this current outbreak of COVID-19 coronavirus we want to assure all of our patients that we will continue to implement procedures to maintain a hygienic clinical environment. This includes:

-          Disinfecting and wiping down all treatment surfaces

-          Regular cleaning of rooms and shared equipment

-          Thorough cleaning of all communal items including reception chairs, tables, door handles, pens and other shared items

-          All staff have access to infection control procedures and training to implement these as necessary

We are carefully monitoring the directions and advice of Queensland Health, the Australian Government Department of Health and the World Health Organization. In the meantime, it is still business as usual and our doors are open.

Sunshine Coast Brain & Spine wishes to apologise for the inconvenience caused and thanks you for your cooperation and understanding during this unprecedented situation.